Award Winning VoIP Technology
VoIP Product of the Year
Ensuring that your phone system is user friendly, reliable and fit for purpose requires significant investment and technical know how from your supplier. Voted the UK's product of the year 2014, your VoIP phone system platform is the leader in this market.
What you get
Our highly secure award winning platform ensures that remote access to your VoIP phone system platform is always securely available. With full cross browser resiliance and Firewall Security, you can control your hosted VoIP phone system from anywhere in the world.
- Control all system settings
- Update and change recorded messages
- Cross browser compatible
- Firewall security
- User friendly navigation
- Multilevel user permissions
- Live call statistics
- 100% call itemisation
- Access recorded calls
Investing in quality
We ensure that all your calls route over Gold and Platinum carriers within the UK. This ensures you call takes the shortest possible route from where the call originates to its destination. Not only do we use the highest quality SIP carriers for your calls, we ensure that we utilise multiple Gold and Platinum carriers to ensure further failover giving your total business continuity at all times.
A Skills based team
Whether you speak to our sales or support team, you are speaking to VoIP experts. All our team members are from technical backgrounds relating to hosted VoIP services for business. We understand that your phone lines are your business, and 100% uptime is not negotiable. That's why we'll ensure that as well as protecting your VoIP phone services within our infrastructure, we'll ensure you are covering in case your have an internet or network crash.
Dedicated Account Manager
No matter the size of your business, you'll be given a dedicated account manager with an office and mobile contact number. This way we get to know your business, its people and their requirements to give you the best care possibleFed up of being passed from one dept to another?
We're all customers too, and we know how frustrating it is to get passed from one department to another when what you need is a solution and a resolution now. Saffwood Communications guarantee that you'll never need to speak to more than 2 people to resolve your query.